Product and Service Information:
Q: What types of products does Posh Setting offer?
A: Posh Setting offers a wide range of dinnerware and
tableware products, including plates, bowls, cups, glasses, cutlery, serving
platters, and more.
Q: Do you offer products for specific occasions?
A: Yes! We offer products that are perfect for weddings,
corporate events, holiday parties, and other special occasions.
Q: Can I order samples before making a large purchase?
samples before making a large purchase?
A: Yes! We offer samples for most of our
products. To request a sample, please send us an email to info@poshsetting.com
Q: Can I customize my order with a specific color or design?
A: We do not do inhouse customization but we can refer you
to our customization partner.
Q: What materials are your products made of?
A: Our products are made of high-quality materials, Such as BPA-Free
Plastic, Paper and Eco-Friendly materials. Please refer to our product
descriptions for more information.
Order and Shipping Information:
Q: How can I track my order?
A: You will receive a tracking number via email once your
order has shipped. You can use this number to track your order on our website
or with the shipping carrier.
Q: Do you have a physical location for in-store shopping?
A: At this time, we do not have a retail shopping store. We
do however offer walk-ins at our Brooklyn Location.
Q: Do you offer discounts for large orders?
A: Yes! We offer discounts for bulk orders. Please contact
us for more information.
Q: What forms of payment do you accept?
A: We accept all major credit cards, as well as PayPal,
Amazon Pay, Google pay, Meta Pay, Apple Pay and more.
Q: How long does shipping take?
A: Shipping times vary depending on your location and the
shipping method you select at checkout. Please refer to our Shipping page for
more information.
Q: What is your return policy?
A: We accept returns for most products within 45 days of
delivery. Please refer to our Returns page for more information.
Q: Do you ship internationally?
A: Yes, we offer international shipping to select countries.
Please refer to our Shipping page for more information. Please feel free to
contact us if you require shipping to a country that is currently not offered,
and we will do our best to accommodate.
Q: How do I cancel or modify my order?
A: If you need to cancel or modify your order, please
contact us as soon as possible. We will do our best to accommodate your
request.
Customer Support:
Q: What if I receive a damaged or defective product?
A: If you receive a damaged or defective product, please
contact us immediately and we will work with you to provide a replacement or a
refund.
Q: How can I contact customer support?
A: You can contact us by email, phone, or live chat. Please
visit our Contact Us page for more information.
Q: Can you help me choose the right products for my event?
A: Yes! Our customer support team can help you choose the
perfect products for your event. Please contact us for assistance.
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